Privacy Policy - Premeeting

Your privacy and security are important to Premeeting. As a result, we have developed strict internal processes designed to maintain your data in a secure environment.

For purposes of this Privacy Policy, "Personal Data" means any information relating to an identified or identifiable natural person including name, identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, cultural or social identity of that natural person. Personal Data may include Sensitive Information; and "Subscription Service" means the particular edition and elements of Premeeting's applications, tools and platform subscribed to by Customer under an Order Form, and developed, operated, and maintained by Premeeting, accessible via www.premeeting.com or another designated URL, and any ancillary online or offline products and services provided to Customer by Premeeting, to which Customer is being granted access pursuant to this Agreement and an Order Form. The Subscription Service includes the Premeeting Content, and does not include training services, consulting services, and Third-Party Products. All other terms used in this Privacy Policy that are not otherwise defined in this Privacy Policy have the meanings ascribed to them in the Terms of Service.

Premeeting is a platform that helps you prepare for meetings by providing AI-powered insights about your attendees. We collect and analyze publicly available data to provide predictions and insights about meeting attendees, helping you communicate more effectively.

The purpose of this Privacy Policy is to explain (1) what data we collect from you, (2) how we collect, use, process, store, and share your data, and (3) who we share your data with.

Information We Collect

We collect and use the following information to provide, improve and protect our Services:

We may collect, and associate with your account, information like your name, email address, phone number, and billing and payment information.

When you use Premeeting and the Subscription Services, you may grant us access to third-party applications like Gmail, Google Calendar, or Outlook Calendar (such applications, the "Connected Accounts"). We query, store, process, and transmit information related to your Connected Accounts in connection with providing the Subscription Services. If you decide to connect your Google Calendar or Outlook Calendar to receive meeting insights, you grant Premeeting permission to read your calendar events for the purpose of generating one-time or recurring meeting reports, with personalized insights for communicating effectively with each attendee. We do not store past meetings on our servers.

We collect information from and about the devices you use to access the Subscription Services. This includes things like IP addresses, the type of browser and device you use, the languages used by your browser or device, the web page you visited before coming to our sites, and identifiers associated with your devices, such as location. Your devices (depending on their settings) may also transmit location information to the Subscription Services. Most mobile devices allow you to turn off location services.

We use cookies and similar technology to automatically collect data from you to provide, improve, protect and promote our Subscription Services. For example, cookies help us with things like remembering your username for your next visit, understanding how you are interacting with our Subscription Services, and improving them based on that information. You can set your browser to not accept cookies, but this may limit your ability to use the Subscription Services.

The Subscription Services may allow you to connect and share your actions, comments, contacts, and information publicly with friends, relatives, and members of your professional network. Please be mindful of your personal privacy needs and the privacy needs of others as you choose whom to connect with and what to share and make public. We cannot control the privacy or security of information you choose to make public or share with others. Please contact those sites and services directly if you want to learn about their privacy practices.

Additionally, certain Subscription Services utilize publicly available sources of information to provide assumptions and determinations about third parties. Because certain of our Subscription Services provide predictive insights to Customers or Users about third parties who may be unaware that our Subscription Service is analyzing publicly available information about them, it is of utmost importance that we take appropriate measures to protect such third parties' rights and freedoms. To that end, we ensure that our Services only utilize information that such third party has made publicly available and for which such third party does not have a reasonable expectation of privacy, that only information is stored that is necessary to provide the Subscription Services to our Customers and Users, and that only our assumptions and determinations based on that data, as opposed to the specific data itself, is disclosed to our Customers and Users.

How We Use Your Information

We use your data collected through the Subscription Services for the purposes described in this Privacy Policy. For example, we may use your data to:

Provide, maintain and improve the Subscription Services
Develop new services, features, and functionality
Process and complete transactions, and send you related information, including purchase confirmations and invoices
Send transactional messages, including responding to your comments, questions, and requests; providing customer service and support; and sending you technical notices, updates, security alerts, and administrative messages
Send promotional communications, such as providing you with information about services, features, surveys, newsletters, offers, promotions, contests, and events
Monitor and analyze trends, usage, and activities in connection with the Subscription Services
Personalize the Subscription Services by providing advertisements, content, or features that match user profiles or interests
Protect against, identify, and prevent fraud and other illegal activity, claims and other liabilities
Comply with legal obligations

By providing you mobile phone number and/or email address, you expressly consent to receive direct dial calls, autodialed and prerecorded calls, text messages, and email messages from us regarding our products and services.

Information Security

We employ appropriate technical and organizational measures to help protect your Personal Data and any other information that Premeeting collects from or about you. We have team members dedicated to keeping your information secure and testing for vulnerabilities. We also continue to work on features to keep your information safe. However, while we attempt to protect all information you send to us and we maintain to provide Premeeting and the Subscription Services to you, please note that no connection through the Internet and data storage facilities are entirely immune from unauthorized hacking and access, and so you should use Premeeting and the Subscription Services with discretion. You can help us by protecting your username and password and using Premeeting and the Subscription Services only through secure networks.

Sharing Your Information

Your private data will be kept secure and private as detailed above. It may need to be processed by other people or third parties for specific purposes. We will only share such information for the following purposes:

Premeeting Employees
For quality and technical support purposes, select Premeeting employees may review your data. These employees will access your information only to perform tasks on behalf of and in compliance with this Privacy Policy. Premeeting employees with access to your data are bound to Premeeting by obligations of confidentiality sufficient to ensure compliance with the requirements set forth in this Privacy Policy.

Service Providers
Premeeting uses trusted third party cloud service providers to help us provide, improve, protect, and promote our Subscription Services (for example, Google Analytics uses cookies to help us understand how users interact with premeeting.com). These third parties will access your information only to perform tasks on our behalf and in compliance with this Privacy Policy.

Payment Processing
To use certain Subscription Services, we may require credit or debit card account information. By submitting your credit or debit card account information through the Subscription Services, you expressly consent to the sharing of such information with third-party payment processors for the sole purpose of billing you for the Subscription Services.

Legal Requirements
We may disclose your information to third parties if we determine that such disclosure is reasonably necessary to (a) comply with the law; (b) protect any person from death or serious bodily injury; (c) prevent fraud or abuse of Premeeting or our users; or (d) protect Premeeting's property rights.

We share your Personal Data with others in certain circumstances as detailed below:

We contract with third party service providers and suppliers to deliver certain services, for example third party payment processors, hosting providers, digital marketing providers, etc. We only permit them to process your Personal Data for specified purposes and in accordance with our instructions. Our service providers change from time to time. If you require any further information on our service providers, you may request this by contacting us, subject to our obligations of confidentiality.

We will also provide your Personal Data to third parties where there is a legal obligation to do so, for example to regulators, government departments, law enforcement authorities, tax authorities and any relevant dispute resolution body or the courts.

We may also provide your Personal Data to third parties to whom we may consider or choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them.

We will provide information about you to any other person who is authorised to act on your behalf.

Data Retention

We will only retain Personal Data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for Personal Data, we consider the amount, nature, and sensitivity of the Personal Data, the potential risk of harm from unauthorised use or disclosure of the Personal Data, the purposes for which we process the Personal Data and whether we can achieve those purposes through other means, and the applicable legal requirements.

In some circumstances we may anonymise Personal Data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

International Data Transfers

We may transfer data outside the UK or the EEA. Premeeting is a US based entity and currently uses data centers based out of the UK and the EEA, and which are located in the US. We will take reasonable steps to ensure that the transfer is to a country covered by a decision of the European Commission or the UK Information Commissioner or is otherwise made in circumstances where we have put appropriate safeguards in place to protect your Personal Data in accordance with the EU & UK Data Protection Legislation.

Your Rights

If you delete your Premeeting account, we will delete all of your personal information and private data. Please note: (1) there might be some latency in deleting this information from our servers and back-up storage; and (2) we may retain this information if necessary to comply with our legal obligations, resolve disputes, or enforce our agreements. You have the right to request, at any time, Premeeting to delete, update, change, or alter your Premeeting account and any other information Premeeting may have collected from or about you. To delete, update, change, or alter your account or any information that Premeeting may have collected from or about you, contact us at support@premeeting.com.

Legal Basis For Processing Personal Data

We will only use your Personal Data when the law allows us to. Most commonly, we will use your Personal Data in the following circumstances:

Where we need to perform the Agreement we are about to enter into or have entered into with you.
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Where we need to comply with a legal or regulatory obligation.
Where you have consented to us using your Personal Data for specific purposes.

We will only use your Personal Data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

If we need to use your Personal Data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your Personal Data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

Children's Privacy

The Premeeting platform and our website is not intended for children and we do not knowingly collect Personal Data relating to children.

Keeping Your Information Updated

It is important that the Personal Data we hold about you is accurate and current. Please keep us informed if your Personal Data changes during your relationship with us.

Cookies

In common with many other website operators, we use standard technology called 'cookies' on our website and the Premeeting platform. Cookies are small text files that are placed on your devices. They are widely used to make websites and platforms work, or work more efficiently, as well as to provide information to the owner of the platform.

Generally our cookies do not collect any information which identifies you and therefore the information collected is not deemed Personal Data. However, some of our cookies may collect data that could be considered Personal Data in certain contexts. For more information about our use of cookies, please contact us.

Marketing

If you interact with us as a Customer, User or enquirer via our website then you may receive marketing or advertising materials from us, our affiliates or our selected partners. This is necessary for our legitimate interest of marketing and growing our business or we may have obtained your consent.

We may form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).

You can ask us to stop sending you marketing messages by contacting us or by following any opt-out links on any marketing message sent to you.

Where you opt out of receiving these marketing messages, this will not apply to Personal Data provided to us as a result of a service purchase, service experience or other transactions.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you of the changes through the Premeeting application or through other means, such as email. To the extent permitted under applicable law, by using our services after such notice, you consent to our updates to this Privacy Policy.

We encourage you to periodically review this Privacy Policy for the latest information on our privacy practices. We will also make prior versions of our Privacy Policy available for review.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at support@premeeting.com.